Working Out Loud
I’ve been following John Stepper’s journey for many years, we met in person at a Melcrum conference where we both had to do a terrifying quick fire presentation. He’s as amazing in person as...
Bringing People Together
I’ve been following John Stepper’s journey for many years, we met in person at a Melcrum conference where we both had to do a terrifying quick fire presentation. He’s as amazing in person as...
Yesterday afternoon I had the pleasure of joining Brilliant Noise at their customer journey mapping event a full summary can be found here. The event was billed to explore how effective customer journey mapping will:...
I read this (short) article today How to end a conversation any conversation gracefully – there isn’t much in the article that is new but it did remind me of a situation I found myself...